At Strive Physiotherapy, we’re always exploring new ways to enhance care, reduce administrative burden, and improve the experience for both patients and staff. One of the ways we’re doing that is by integrating AI tools into our workflow, specifically Heidi and Janeapp AI Scribe.
Heidi: AI-Powered Transcription for Clinicians
Our team now uses Heidi, an AI transcription service, to streamline clinical documentation. It allows our staff to dictate notes quickly and accurately, reducing the time spent typing and charting after appointments. By making documentation more efficient, Heidi gives our clinicians more time to focus on what matters most: patient care.
This use aligns with the CPTA Documentation Standard of Practice, which emphasizes timely, accurate, and complete clinical records. Heidi helps physiotherapists maintain high-quality documentation while easing the administrative load.
Janeapp AI Scribe: Smarter Notes in Real Time
We’ve also implemented Janeapp AI Scribe, a tool that works during patient sessions to generate draft clinical notes in real time. It captures key information while allowing the physiotherapist to stay focused on your session.
Importantly, all AI-generated notes are reviewed and approved by the physiotherapist before becoming part of the official health record. This aligns with the CPTA Technology in Practice Standard, which supports the use of digital tools, so long as clinical reasoning, professional judgment, and patient safety are maintained.
Privacy, Security, and Compliance
We understand that protecting patient information is absolutely essential. That’s why we’ve chosen these tools based on their strong commitment to privacy and security.
- Heidi is fully PIPEDA (Personal Information Protection and Electronic Documents Act) and HIPA (Health Information Protection Act – applicable in Saskatchewan) compliant. Data is encrypted during transmission and storage, and all information is handled in accordance with Canadian healthcare privacy standards.
- Janeapp AI Scribe, part of the Jane platform we already use at Strive, is also PIPEDA and HIPA compliant. All data is securely stored in Canada, encrypted, and only accessible by authorized personnel.
These measures fully support the CPTA Privacy/Confidentiality Standard of Practice, which requires physiotherapists to ensure personal health information is protected and only shared with appropriate consent or legal authority.
Why It Matters
At Strive Physiotherapy, we believe in using technology to support, not replace, quality care. By reducing time spent on administrative tasks, AI tools like Heidi and Janeapp AI Scribe allow us to be more present, more responsive, and more efficient, while staying fully aligned with CPTA Standards of Practice.
Have questions about how these tools are used in your care, or how your privacy is protected?
We’re always happy to chat. Reach out to your clinic team anytime.